Our promise
Satisfaction of our customers is very important to us. Therefore, we offer you a 30-day money-back guarantee on our products. You can enjoy this for every order placed with us.
Test without risk
After receiving the goods, you have 30 days to actively test them for yourself without any risk. Use your device and/or the attachments in your everyday life and simply try out the therapy with the NOVAFON. If you are not convinced by our products, we will take them back within the scope of your revocation right (deliberate damage excepted).
30-day money-back guarantee
Easy and uncomplicated
How to use the money-back guarantee
Only keep what you really like
With our 30-day money-back guarantee, we offer you a relaxed and stress-free shopping experience, so you can take your time to decide whether the ordered products suit your needs.
Order products
Order the desired products easily in our online shop. You will automatically get the 30-day money-back guarantee.
Try out for 30 days
Test the products for 30 days freely and without risk. You will find all application areas in the navigation under "Application".
Easy to return
If you are not satisfied, you can use our Return Form to request a return within 4 weeks. We will then arrange free return shipping for you within Germany.
Get your money back
After we have received your return and processed it successfully, you will get your money back.
